Effective Date: 02/19/2025
1. Purpose
Animal Friends’ Pampered Paws is committed to protecting your privacy and ensuring the responsible use of SMS/text messaging for communication purposes. This policy outlines how we collect, use, and manage your personal information in connection with our SMS/text messaging services, which are facilitated through LeadConnector.
2. Opt-In Consent
By providing your phone number and opting in, you agree to receive SMS/text messages from Animal Friends’ Pampered Paws via LeadConnector regarding:
• Appointment reminders and confirmations
• Special promotions and discounts
• Important updates and notifications about your pet’s care
• Customer service communications
Message Frequency: You can expect to receive [1-4] messages per month.
3. Opt-Out Instructions
You can opt out of receiving SMS/text messages at any time by replying with the keyword “STOP” to any text message received from Animal Friends’ Pampered Paws. You will receive one final message confirming your opt-out request.
Note: After opting out, you will no longer receive any SMS/text communications from us, including appointment reminders.
4. Data Collection and Use
We collect your phone number and any information you provide via SMS/text messaging solely for the purposes of:
• Managing appointment schedules and reminders
• Sending promotional offers and updates
• Responding to customer inquiries
• Improving our services
Your information will be stored securely within LeadConnector and will not be shared with third parties for marketing purposes.
5. LeadConnector Platform Use
Animal Friends’ Pampered Paws uses LeadConnector as a third-party platform to manage SMS/text communications. LeadConnector complies with all relevant privacy and data protection regulations to ensure the security of your information. For more information on LeadConnector’s privacy practices, please visit their Privacy Policy.
6. Message and Data Rates
Message and data rates may apply depending on your mobile carrier and plan. Animal Friends’ Pampered Paws is not responsible for any charges incurred by your mobile carrier.
7. Customer Support
For support or inquiries about our SMS/text messaging service, please contact us at:
• Email: afpamperedpaws@gmail.com
• Phone: (540) 733-7478
• Location: 10401 Green Rd., Bealeton, VA 22712
8. Changes to This Policy
Animal Friends’ Pampered Paws reserves the right to modify this SMS/Text Message Policy at any time. Any changes will be posted on our website, and continued use of our SMS/text services will constitute acceptance of the updated policy.
9. Contact Information
If you have any questions or concerns about our SMS/Text Message Policy, please contact us at:
• Email: afpamperedpaws@gmail.com
• Phone: (540) 733-7478
• Address: 10401 Green Rd., Bealeton, VA 22712
Animal Friends’ Pampered Paws is committed to maintaining your trust and protecting your privacy. Thank you for choosing us for your pet care needs!
Last Updated: 02/19/2025